Privacy Policy

At HEOPS, we recognize that privacy is important. This document outlines the types of personal information we receive and may collect when you use certain HEOPS services. Please review how your personal information may be used so that you may make an informed decision.

Personal Information.

• Based upon the type of services accessed at HEOPS we may collects personal information when you pay a bill, purchase services or enroll in HEOPS University or otherwise voluntarily provide such information.
• HEOPS may use cookies and other technologies to enhance your online experience.
• HEOPS servers automatically record information when you visit our website or use some of our products, including the URL, IP address, browser type and language, and the date and time of your request.

How We Use Your Information.

• HEOPS  may use personal information to provide requested services, including services that display customized content.
• HEOPS may also use personal information for auditing, research and analysis to operate and improve HEOPS customer and web based services.
• HEOPS does not share your personal information with any external organizations other than those required for payment or transaction processing or involved in legal process.
• When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures including HIPAA.
• As a licensed collections agency, HEOPS also maintains security and use protocols in accordance with the FDCPA and FCRA.
• We may also share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services.

You Decide.

• You may decline at any time to provide personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result.
• We make good faith efforts to provide you access to your personal information upon request and to let you correct such data if it is inaccurate and delete it, when reasonably possible.

Contact Us.

If at anytime you have questions or concerns you may contact HEOPS Compliance Officer or request a copy of your information.