HEOPS University Beta Courses? Start the Journey

Hello and welcome to HEOPS University! My name is George Malo, PhD and we are building and testing courses for managed care professionals. We welcome you to view these courses and share your comments directly with me at gmalo@heops.com.

P. S. Be on the look out the new Scientific Cowboys Trivia Game will be available soon!

Beta Courses:

  • How to Prepare Effectively for a Negotiation in the Negotiations Framework Course
  • Voice Mail in the Mini Course

Go to Training: Click here to go to the training area


View as a guest

Click on the course name. Log-in box will appear. Log in as guest

Guest has access to everything except the quiz in the Negotiations Framework Course

View as enrolled student

Login area on top left side.

User Name: student.     Password: HEOPS1 (case sensitive)

Student can do everything as a guest, but is enrolled in Negotiations course so can take the quiz and also have a gradebook.

If you are idle for an hour or so, Moodle will automatically log you out, so you may need to log back in.

Some Tech stuff

Pop-up blocker in the browser needs to be turned off or allowed for site. Sometimes there are more than one pop-up blockers (e.g., virus checker program, Google toolbar) and those have to be turn off also for the site.

A cookie is set for the session and then is removed when you log out. Need to allow cookies from the site.

In Internet Explorer, if a dialogue box appears when taking the quiz as a student that says “Do you want access to Clipboard”. Say yes. To avoid this you have to go to Internet Explorer menu at top: Tools, Internet Options, Security, Custom Level, Scripting, Allow Programmatic Access and then click on “enable”. (I love Microsoft)



You are not here merely to make a living. You are here in order to enable the world to live more amply, with greater vision, with a finer spirit of hope and achievement. You are here to enrich the world, and you impoverish yourself if you forget the errand. — Woodrow Wilson

Latest News:

“Cowboys vs. Scientists”: HEOPS Sponsors Innovative Network Contracting Congress in Las Vegas February 25, 2010 (Las Vegas, NV) Approximately 100 delegates from many of the nation’s top health plans and key provider organizations met in Las Vegas for the inaugural 2010 Network Contracting Congress on February 25, 2010. This premier network contracting event was organized by Global Media Dynamics and sponsored by HEOPS.

Contact Us

325 Seaboard Lane, Ste 100
Franklin, TN 37067

PO Box 2403
Brentwood, TN 37024

Phone: 1.615.376.4677 or 1.866.887.3677
Fax: 1.615.376.7771