HEOPS offers call center staffing on a full time or project basis for network development, provider relations, member inquiry or other technical call center requirements. Inbound and outbound outreach available, all staff and services are 100% US based.

Launch in less than 24 hours:

Utilizing state of the art VOIP technology and time tested best practices; HEOPS has the ability to initiate a call center campaign within 24 hours or less.

Scalability and Flexibility:

HEOPS Call Center Solutions offer scalability and flexibility based upon size and campaign types. Clients may also point toll free numbers to HEOPS or HEOPS may provide a toll free number for Client use.


HEOPS is involved in the ISO 9001 certification process and maintains high production and service standards so that you can rest assured that brand integrity is maintained.


Based upon the Call Center requirements, cost models can be flexed to meet Client requirements and may involve one or more of the following methodologies:

  • Per Call
  • Fixed Fee
  • Time and Materials.

Need More Information?

Contact Nancy Everitt via email or at 866-887-3677 for more information.


It is not fair to ask of others what you are unwilling to do yourself. — Eleanor Roosevelt

Latest News:

“Cowboys vs. Scientists”: HEOPS Sponsors Innovative Network Contracting Congress in Las Vegas February 25, 2010 (Las Vegas, NV) Approximately 100 delegates from many of the nation’s top health plans and key provider organizations met in Las Vegas for the inaugural 2010 Network Contracting Congress on February 25, 2010. This premier network contracting event was organized by Global Media Dynamics and sponsored by HEOPS.

Contact Us

325 Seaboard Lane, Ste 100
Franklin, TN 37067

PO Box 2403
Brentwood, TN 37024

Phone: 1.615.376.4677 or 1.866.887.3677
Fax: 1.615.376.7771