Category: News

ASK THE EXPERT: Q: I have a key team member that is passive aggressive, what is my best approach?

Featuring Expert Nancy C Everitt, PMP A: Passive aggression is a morale killer. Often as a leader you want to see the best in your team and you may foot drag as you second guess yourself about someone’s behavior. Become familiar with identifying the signs of passive aggressive behavior. Test your skills on being able [...]

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ASK THE EXPERT: How Can I Better Engage My Project Team?

Featuring Expert Nicole S Bond, PMP Isn’t this the $20,000 dollar question? Statistically only 20% of any team is actively engaged. Reality test and ensure that you have your core 20% onboard and then assess for the rest, most importantly get the actively disengaged off the team since they have a negative impact. Once you [...]

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ASK THE EXPERT: What are some Game Changing Member Engagement Strategies?

Great question! Member engagement and member satisfaction are the keystone’s to attracting and retaining health plan membership and reducing churn. Let’s caution that new is relative. Nothing is really new. Below are some emerging strategies to consider. Stop and think…what do members really want? Price….not really, not if they aren’t paying. Yes, if they are [...]

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ASK THE EXPERT: How can we Reduce Missing Information on Heath Plan Contracts?

Q: How can we reduce Missing Information on Health Plan Contracts and Applications? Only about 25% of provider packets come in complete and accurate. Featuring Expert Nicole S Bond, PMP… “People who can put themselves in the place of other people, who can understand the workings of their minds, need never worry about what the [...]

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ASK THE EXPERT: Why do Network Development Projects Benefit from a LEAN Project Management Approach?

Featuring Expert Nicole S Bond, PMP… “Life is really simple, but we insist on making it complicated.” ~ Confucius ~ As complex beings we tend to thrive and enjoy making things complicated. The Planning Process should be Ready, Aim, Execute, Evaluate. Many people  often prepare by getting ready, ready, ready, ready, ready, then aim, aim, [...]

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Round 2 of the CMS Innovation Awards – Who Got Funded?

The CMS Innovation Center announced the first batch of prospective recipients for the Health Care Innovation Awards Round Two on May 22, 2014 and the second batch on July 9, 2014. The cumulative 39 awards will be implemented in 27 states and the District of Columbia spanning a wide range of patient populations, from children [...]

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BlueCross BlueShield of Western New York Says No More Medicaid

July 17, 2014 WASHINGTON – Some 53,000 Medicaid recipients in the region, including nearly 29,000 in Erie County, will have to look for new insurance coverage this fall because BlueCross BlueShield of Western New York is withdrawing from the Medicaid managed care program. The insurer, which plans to publicly announce its withdrawal from the program [...]

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Join HEOPS October 20, 2014 for The Medicaid Managed Care Conference in DC

Innovations in Managing Costs & Delivery System Reform – Strategies for Enrollment, Operations, Quality Care and Cost Containment as Medicaid Becomes the Nation’s Largest Insurer October 20 – 21, 2014 • Embassy Suites Convention Center Hotel • Washington, DC The state of U.S. healthcare has experienced significant changes during this past year, particularly regarding Medicaid [...]

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“Cowboys vs. Scientists”: HEOPS Sponsors Innovative Network Contracting Congress in Las Vegas February 25, 2010

HEOPS Sponsors 2012 Network Contracting Congress in Las Vegas February 27, 2012 (Las Vegas, NV) Delegates from many of the nation’s top health plans and key provider organizations met in Las Vegas for the 2012 Network Contracting Congress on February 27 and 28, 2012. This premier network contracting event was organized by Global Media Dynamics [...]

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Move out of your comfort zone. You can only grow if you are willing to feel awkward and uncomfortable when you try something new. — Brian Tracy

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“Cowboys vs. Scientists”: HEOPS Sponsors Innovative Network Contracting Congress in Las Vegas February 25, 2010 (Las Vegas, NV) Approximately 100 delegates from many of the nation’s top health plans and key provider organizations met in Las Vegas for the inaugural 2010 Network Contracting Congress on February 25, 2010. This premier network contracting event was organized by Global Media Dynamics and sponsored by HEOPS.

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